At Osceola Medical Center, we are constantly striving to improve your healthcare experience. That’s why we are excited to announce that we will be transitioning from our current patient portal, Athena, to Epic MyChart on September 29, 2024. This upgrade will bring a host of new features designed to make managing your health easier and more convenient than ever before.
Why are we switching to MyChart?
Epic MyChart is a state-of-the-art patient portal that provides you with comprehensive access to your health information. Here are some key reasons why we’re making the switch:
1. User-Friendly Interface:
- MyChart offers an intuitive, easy-to-navigate platform that makes it simple for you to access your health information.
2. Enhanced Access to Health Records:
- View your medical history, lab results, medications, and immunization records anytime, anywhere.
3. Efficient Appointment Scheduling:
- Schedule, view, and manage your appointments with just a few clicks.
4. Streamlined Billing and Payments:
- Easily view and pay your bills online, with a clear breakdown of charges.
5. Improved Communication with Providers:
- Send and receive secure messages from your healthcare providers, request prescription refills, and get answers to your health questions.
6. Health Reminders and Notifications:
- Receive reminders for upcoming appointments, screenings, and vaccinations.
What does this mean for you today?
Starting September 30, 2024, you will need to sign up for your new MyChart account to continue accessing your health information online. Here’s how you can prepare:
1. No Immediate Action Needed:
Your current patient portal will remain active until the switch. You don’t need to do anything right now.
2. Optional Document Download:
If you prefer, you can download any important documents from your current portal. But don’t worry, this is optional because all your information will be securely transferred to MyChart.
3. Sign Up on Launch Day:
On September 30, you will receive an email with a link and instructions to sign up for MyChart. Follow the steps to create your account and start exploring the new features.
FAQs about MyChart:
Q: What is Epic MyChart?
A: MyChart is a secure online patient portal that provides you with access to your medical records, appointment scheduling, billing information, and communication with your healthcare providers.
Q: How do I sign up for MyChart?
A: On September 30, you will receive an email with a link and instructions to sign up for your MyChart account. Simply follow the steps provided to create your account.
Q: Will all my information from the current portal be transferred to MyChart?
A: Yes, all your existing health information will be securely transferred to MyChart. There’s no need to worry about losing any data.
Q: Can I still access my old patient portal after the switch?
A: Once we transition to MyChart, the old portal will no longer be accessible. Please ensure you download any important documents if you prefer to have them on hand.
Q: Who can I contact if I have issues signing up for MyChart?
A: Our staff will be available to assist you with the sign-up process. Look for team members wearing "Ask me about MyChart" shirts or visit our website for support.
We are confident that Epic MyChart will greatly enhance your healthcare experience, providing you with better access to your health information and more efficient communication with your healthcare providers. Stay tuned for more updates, and thank you for choosing Osceola Medical Center for your healthcare needs.
For more information and detailed instructions, see articles below:
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