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From our Home to Yours

Clinic & Specialty Care

Schedule your next visit with one of our clinic providers or specialists.

Schedule Today!

Walk-In Care

When mild injury or illness can't wait, walk into our Osceola location to be seen. No appointment needed for most conditions.

Manage your Health Online

Managing your health care just got easier, with Patient Portal. Get access to your records, schedule online appointments and chat with your healthcare team.

Video Visits

Hometown care from the comforts of your home using your video-enabled computer or mobile device.

You can now get the hometown care you know and trust from the comforts of your home using your video-enabled computer, tablet or mobile device. Our Video Visits are safe, fast, affordable and convenient. Osceola Clinic and Specialty Clinic is now just a call and click away. To schedule your next visit, call us at 715-294-2111 today.

To help keep our patients safe during the COVID-19 outbreak, we will be using Video Visits whenever possible to meet your healthcare needs. If you receive a prescription at the end of your Video Visits, it can be sent directly to a pharmacy most convenient for you. Your provider will help to determine when an in-person visit would be best.

Getting Started: Telehealth Instructions

STEP 1: Click here to Complete the Consent Form

Before your visit, you must email a signed Telehealth Consent Form to This email address is being protected from spambots. You need JavaScript enabled to view it..

Consent Form (in PDF)

STEP 2: Before your visit & Check-In

Prior to your visit, you’ll receive an appointment reminder message via email or text message, depending on your preferred method of contact on file with the practice (so long as you have previously consented to such messaging with your healthcare provider’s office). This will include the details of your visit, as well as a URL for access to your telehealth session.

NOTE The office staff may check you in over the phone prior to the appointment, at which point, if you’re unable to locate the link, you may request that it be resent. You may also call the office to request your link be re-sent.

STEP 3: In the Virtual Waiting Room

After clicking the link and verifying your connection, you should:

  1. Enter your name, to be displayed when your provider joins the call.
  2. Consent to athenaTelehealth Terms of Use and Informed Patient Consent.
  3. Enter the private virtual waiting room and verify the details of your appointment.
  4. Preview and manage your device settings (testing audio and video, muting your microphone, or choosing a front- or back-facing camera on a mobile device). Please make sure that your camera and microphone access are not blocked in your browser settings.

STEP 4: Join the Telehealth Visit

As soon as your provider joins the room, the visit will begin automatically. Enjoy the convenience of the telehealth visit from the comforts of your home. When the visit is over and you leave the athenaTelehealth session, a “Thank you!” message will appear and inform you that you may close the window.

TIPS FOR A SUCCESSFUL VIDEO VISITS
One Day Before your Visit:
- Print, sign and email OMC's Consent for Treatment Form.
- Gather any necessary items for your visit such as medication bottles and blood pressure, weight or glucose logs.
- Verify you have a good internet signal for the visit.

15-20 Minutes Prior to your Visit
-Your visit will have live video and audio on speakerphone.
- Find a private place for your visit that will be free of distractions.
- Your provider's clinic assistant will be calling you from 715-294-2111 to get the appointment started. Please have your video-enabled computer, tablet or mobile device ready to connect.

Browser Requirements

The athenaTelehealth experience for patients works on desktop and mobile, but only via web browser. You don’t need to download an application to your device.

If you have trouble connecting to your telehealth visit, please make sure you are using a browser that is compatible with athena Telehealth. Browser requirements include:

Desktop

  • Google Chrome (latest three versions), for macOS and Windows
  • Microsoft Edge (chromium-based, version 79 and later), for Windows
  • Safari (version 12+) on macOS
  • Firefox (latest three versions), for macOS and Windows

Mobile

  • Google Chrome on android (latest three versions)
  • Safari on iOS 12+ (This feature doesn’t support other browsers such as Chrome on iOS)

Frequently Asked Questions

  • Q: Do I need to log into the Patient Portal to join my telehealth appointment?
    A: No, you don’t need to log into the Patient Portal or download any kind of application to join the visit. The URL will come directly to your preferred contact method (email or text, so long as you have previously consented to such messaging with your healthcare provider’s office) and can be accessed via web browser (desktop or mobile).
  • Q: How long will I remain in the waiting room?
    A: The provider will join the call as soon as they’re able, but the virtual waiting room will expire after 30 minutes. Upon entering, you’ll read a message stating that the call will begin when their provider or a practice staff member joins the call.
  • Q: Can I have a caretaker or interpreter join me on the call?
    A: Yes, up to four total users can participate in the call simultaneously, including users from both the patient and the provider side. If you require an additional participant be present during the visit, such as a caretaker, the link to the visit can be forwarded or shared with another user.
  • Q: What if I become accidentally disconnected?
    A: If you become accidentally disconnected in the middle of the visit, you can access the visit again using the same URL you were initially provided.

Make your next visit a telehealth visit, call today.
715-294-2111


Video Visits: From our Home to Yours

To help keep our patients safe during the COVID-19 outbreak, we will be using video visits whenever possible to meet your healthcare needs. If you receive a prescription at the end of your virtual visit, it can be sent directly to a pharmacy most convenient for you. Your provider will help to determine when an in-person visit would be best.

Our video visits are safe, fast, affordable and convenient. To schedule your next visit, call us at 715-294-2111 today.

Learn more

Our Family

Questions?

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Testimonial

We love to receive stories and quotes from our patients.
Share your Story    Rate us on Google

Dr. Nguyen was amazing. He is so friendly. He answered all your questions. He is very professional. I ... first time we've ever seen him, so I would definitely recommend him as a provider. Our experience was nothing but great, the whole time.
Survey Feedback for
Osceola Clinic - Tony Nguyen, MD
Nicole did a great job on the well child visits. She really encouraged healthy lifestyle, and took time to talk to my daughter and get her feedback, and include her in care.
Survey Feedback for
Osceola Clinic - Nicole Svihel, PA-C
I was so pleased with how much time the Dr spent going over my medical history. So happy to have found this great Dr.!
Survey Feedback for
Osceola Clinic - Amanda Tembreull, MD
An excellent facility, a wonderful Clinic, incredible staff and somewhere I will always go back to.
Survey Feedback for
Walk-In Clinic - Coby Somsen, FNP
Just a very friendly place with a great staff of people from the receptionist to the nurses and the doctor all very professional and very friendly great place!
Survey Feedback for
Walk-In Clinic - Natalia Cropper, FNP
Both the nurse and doctor were caring and effective in their care of me. They kept the mood light, but confident in dealing with medical condition. Excellent care.
Survey Feedback for
Erik Severson - Emergency Department

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