OMC News & More

COVID Symptom Checker

Like most of us, you may have questions regarding COVID-19. We're here to help by answering some of the commonly asked questions.

How does it spread?

The Wisconsin Department of Health Services has good information available on their website, click for more information.

How can I protect myself and my family?

OMC's Family Medicine Provider, Rochelle Samarasekera, DO, explains the five things you can do to help prevent the spread of COVID-19 and other respiratory illnesses.

OMC's Family Medicine Provider, Jennifer Belisle, MD, explains that the best way to protect yourself is washing your hands.

The Wisconsin Department of Health Services has good information available on their website, click for more information.

What should I do if I am sick?

OMC's Family Medicine Provider, Natalia Cropper, FNP, explains how to treat COVID-19 and when to seek medical care.

For more information, visit the Wisconsin Department of Health Services has good information available on their website, click for more information.

Is it safe to visit the OMC?

Patient care is our number one priority. If you have an appointment scheduled in one of our clinics or plan to attend our walk-in clinic for your health needs, please plan to keep your appointment as scheduled. Our clinics are taking steps to avoid the spread of COVID-19 and are prepared to help everyone receive the care they need. Below are a few changes we've made to our services.

With Virtual Visits, you can now get the hometown care you trust at OMC from the comforts of your home computer, phone or mobile device. Virtual visits, either video or phone, are just a call and click away for clinic and specialty clinic. Learn more about virtual visits (include hyperlink). To help keep our patients safe during the COVID-19 outbreak, we will be using video and phone visits whenever possible to meet your healthcare needs. If you receive a prescription at the end of your virtual visit, it can be sent directly to a pharmacy most convenient for you. Your provider will help to determine when an in-person visit would be best. Our virtual visits are safe, fast, affordable and convenient. To schedule your next visit, call us at 715-294-2111 today.

With Curb-Side Pick-Up, our Clinic Pharmacy brings ordered prescriptions out to your car when you arrive. From phone to car, the Clinic Pharmacy is just one call away. Call 715-294-4050 today! For all transferred prescriptions to the Clinic Pharmacy, get 20% off your first order.

Updated hours for in-clinic visits

As part of our infection control efforts around COVID-19, we’ve temporarily reduced the hours at Osceola Clinic and Walk-In Clinic, as well as the Osceola Clinic Pharmacy. To get the latest, most up-to-date hours for your clinic, please visit MyOMC.org/hours or call 715-294-2111.

Updated Visitor Guidelines

Everyone will be screened before entering our facility for respiratory symptoms and must wear a mask or face covering when inside. OMC has a limited supply of cloth coverings, so please bring your own if possible. To plan for your next visit at OMC, please read the updated visitor guidelines.

I think that I have been exposed to the virus, what should I do?

Remain calm. If you have been exposed or have the above symptoms and you think that you have COVID-19, the CDC recommends self-quarantine and treat symptoms at home. If you have COVID-like symptoms or need to be tested for any reason, you will need an appointment. Instead of calling in, please use our Online Symptom Checker to help guide your medical care decisions. If you need to see your health care provider, please call Osceola Medical Center at 715-294-2111 before coming in. We will discuss your symptoms with you and provide you with information prior to your arrival. If you have questions, contact Polk County Department of Health at 715-485-8400.

Treating COVID-19 at Home: Tips from Natalia Cropper, FNP

With the coronavirus outbreak, Natalia Cropper, FNP, of Osceola Medical Center explains how to treat COVID-19 and when to seek medical care.

For more information on treating COVID-19, visit the CDC's website.

Learn more about Natalia

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Click or call 715-294-2111 to get the answers you're looking for.


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Dr. Nguyen was amazing. He is so friendly. He answered all your questions. He is very professional. I ... first time we've ever seen him, so I would definitely recommend him as a provider. Our experience was nothing but great, the whole time.
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Nicole did a great job on the well child visits. She really encouraged healthy lifestyle, and took time to talk to my daughter and get her feedback, and include her in care.
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I was so pleased with how much time the Dr spent going over my medical history. So happy to have found this great Dr.!
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An excellent facility, a wonderful Clinic, incredible staff and somewhere I will always go back to.
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Just a very friendly place with a great staff of people from the receptionist to the nurses and the doctor all very professional and very friendly great place!
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Walk-In Clinic - Natalia Cropper, FNP
Both the nurse and doctor were caring and effective in their care of me. They kept the mood light, but confident in dealing with medical condition. Excellent care.
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