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Careers

Osceola Medical Center, and its affiliates, provide health and wellness to the community with a caring and friendly staff. If you want to help make a difference in the community and join our team, we’d love to hear more about you.

Osceola Medical Center is an equal opportunity employer-M/F/D/V. See policy statement for more information.


Facility Wide

Executive Assistant
Shift: Full time (1.0, Monday – Friday, hours typically 8 am – 4:30 pm but will vary to accommodate early or late meetings)
Duties: Provide administrative support to the Chief Medical Officer (CMO), Chief Administrative Officer (CAO) and Chief of Patient Care Services (CPCS). Provide proactive calendar management, schedule meetings, and prepare itineraries, agendas and power point presentations. Coordinate logistics, attend meetings and record and distribute minutes. Conserve executives’ time by reading, researching and routing correspondence, publications, and articles. As needed, draft letters, e-mails, presentations and other documents, collect and analyze information, and initiate communications. Review documents, e-mails, letters and other correspondence to ensure accuracy and quality and revise as needed. Answer incoming calls, direct and/or respond correspondents and inquiries as appropriate both verbally and in writing. Proactively and regularly review executives’ schedule to ensure executives’ time is maximized and efficient, they are prepared for meetings and deadlines are met. Prepare monthly expense and other required reports. Complete yearly hospitalist rotation schedule, maintain and keep current all CMS and other regulatory required documents. Coordinate training and education for nursing staff and order and manage office supplies.
Requirements: High school graduate or GED required. Administrative/Clerical Assistant degree preferred. Previous experience supporting C-Level Executives in a healthcare or related field preferred. Proficient technical skills, proficiency in Microsoft and Office applications, able to communicate effectively both verbally and written. Must possess effective problem solving skills and strong planning and organizational skills. Must be able to work both independently and as part of a team.

Certified Athletic Trainer – Occupational Health Department **$1,000 Sign-On Bonus**
Shift: Full time (1.0, Monday – Friday, typically 8 am – 4:30 pm but need to be flexible)
Duties: Certified Athletic Trainer working out of the Occupational Health department. This position services as a multifaceted role which includes: development for work comp injuries, educational sessions, drug and alcohol testing, develop physical ability testing for post job-offer applicants and perform the screenings, one-on-one health coaching and CPR training. Will specialize in partnering with employers who wish to take a proactive, preventative approach to addressing their employee’s health. The trainer will seamlessly integrate into an existing team and assist in daily tasks and responsibilities.
Requirements: Must be a graduate of an accredited Athletic Training program. NATA BOC Athletic Training certification and appropriate licensure to practice in the state of WI are required. Current CPR/First Aid/AED Certification also required. Previous experience with industrial health, education and medical care preferred but not required. Proficient with Windows applications (Word, PowerPoint, Excel and Outlook). Effective verbal and written communication skills and ability to present information clearly and professional to varying levels of individuals. Must be self-motivated to work independently, organize and able to multi-task.

Certified Athletic Trainer or Physical Therapy Assistant – School Based Sports Coverage **$1,000 Sign-On Bonus**
Shift: Full time (.8, Monday – Fridays with occasional Saturday coverage. Evening hours to cover practice and events)
Duties: Certified Athletic Trainer or Physical Therapy Assistant to be responsible for the management and provision of care of injuries to athletes participating in organized sports. Will work under the supervision of a Physical Therapist and Physician. Coverage of home sporting events to provide care and respond to sporting injuries. Maintain injury records for all students involved in the athletic program. Develop and review emergency medical plans, participate in the development and review of school policies on return to play criteria, and provide prevention techniques as needed such as taping, bracing, etc.
Requirements: Must be a graduate of an accredited program. Certification and appropriate licensure to practice in the state of WI are required. Must have a professional attitude and ability to be a team player.

Coding Specialist
Shift: Full time (1.0, Monday – Friday, 8 – 4:30, remote option available after successful completion of onsite orientation)
Duties: Performs coding functions of inpatient, outpatient and physician encounters for optimal reimbursement and ensures compliance with established policies, guidelines and regulations. Applying correct ICD-10, CPT & HCPCS coding to inpatient, outpatient and physician encounters. Opportunity to work from home after completing training onsite with occasional attendance required for onsite meetings and trainings.
Requirements: CPC, RHIT or CCS certification required. One to two years of clinic, outpatient or inpatient coding experience required.

Custodian/Housekeeping Aide **$1,000 Sign-On Bonus**
Shift: Full time (1.0, Sunday through Wednesday, 4 pm – 2:30 am)
Duties: Will clean carpet, strip and wax tile floors and perform a variety of housekeeping activities to make and keep the facility clean and sanitary. Responsible for proper use, care and maintenance of all supplies and equipment used. Will also help in small building and mechanical fixes and part of paid on-call schedule.
Requirements: Must have a quality, professional and positive attitude, customer service skills and the ability to work in a team-oriented environment. Three years of performing floor care duties in a commercial setting preferred, but not required.

Hospital Staff Pharmacist
Shift: Part time (.5, 2 days per week and every other weekend, weekend shifts are both Saturday and Sunday and are 4 hours)
Duties: Hospital pharmacist verifies orders, oversees technician work, fills Pyxis, writes up chemo regimens and builds order sets in EMR. They also actively participate with the hospital care team with medication dosing and monitoring and assists hospitalists with medication questions and any other pharmacy-related task that would benefit patient care.
Requirements: PharmD from accredited school required. Pharmacy licensure to practice pharmacy in the state of WI required. Previous hospital pharmacy experience required.

Housekeeping Aide
Shift: Full time and Part time openings
Duties: The Housekeeping Aide works in different areas of the hospital performing cleaning duties to keep the facility orderly, attractive, clean and sanitary. Areas can include: patient rooms, restrooms, kitchen, carpets, floors, exam rooms and surgical areas. Responsible for executing daily, weekly and monthly duties.
Requirements: Must have a quality, professional and positive attitude, customer service skills and the ability to work in a team-oriented environment. Previous housekeeping experience preferred, but not required.

Information Technology Manager
Shift: Full Time (1.0, days)
Duties: This position is responsible for developing and implementing plans and programs to meet the information needs of Osceola Medical Center and its affiliates. This position will be responsible for establishing priorities for implementation of computer and telecommunication systems and applications and will oversee their development, implementation and operation. The position will include oversight of the IS Security program, including HIPAA and PCI compliance within the information system platform.
Requirements:Bachelor’s degree in Computer Science is preferred. Must possess a minimum of 5 years of experience with project management, budget management, and strategic planning. Must also have a minimum of 5 years of experience as an Administrator on a medium-sized network of servers, desktop systems and communications devices using current technologies. Healthcare experience preferred.

Medical Laboratory Technician/Clinical Laboratory Scientist
Shift: Casual (hours will vary)
Duties: Medical Laboratory Technician or Clinical Laboratory Scientist in a Critical Access Hospital laboratory staffed 24/7. Responsible for providing quality, proficient and professional laboratory service in a critical access hospital and outpatient setting. Collect and process specimens using appropriate technique. Perform testing and verify assay/analyzer performance. Responsible for testing in any of the following areas: hematology, coagulation, microbiology, chemistry, urinalysis and transfusion medicine. Document and communicate lab test results thoroughly and accurately. Perform and document assay/analyzer maintenance.
Requirements:Associate or Bachelor degree in medical technology or other science. Qualified to work in a high complexity laboratory. Approved laboratory certification such as ASCP or AMT. If not certified at time of hire, must obtain certification within 12 months.

Patient Access Representative – Registration
Multiple Openings:
Shift: Full time (.9, Monday – Friday, one evening shift per week. Required to work one holiday every other year)
Shift: Full time (.9, Tuesday – Friday shifts will vary from as early as 6 am and as late as 7 pm. Required to work one holiday every other year)
Shift: Full time (.8, Thursday 7:30 am – 5 pm, Friday 7:30 am – 5 pm, Saturday 7:45 am – 4 pm, Sunday 7 am – 3 pm. Required to work one holiday every other year)
Duties: Registration of family practice, specialty, walk in, and ED patients as well as scheduling of lab and radiology exams. Responsible for the registration and check in of patients in all aspects of patient care. To ensure proper workflow of claims, will provide outstanding customer service while collecting patient demographic, insurance and payment information. Patient Access staff are required to follow HIPAA regulations and guidelines. Demonstrate understanding of insurance eligibility, scheduling workflow and medical terminology.
Requirements: High School diploma or equivalent required. Previous registration experience preferred. Must be able to demonstrate understanding of insurance eligibility, scheduling guidelines and medical terminology. Candidate must have a positive attitude, strong customer service skills, and ability to multitask. EMR experience preferred.

Patient Access Representative – Scheduling
Multiple Openings:
Shift: Full time (1.0, Monday – Friday 8 am – 4:30 pm with one rotating 10 – 7 shift every two weeks, required to work one holiday every other year)
Shift: Casual (Monday – Friday, shifts varying from as early as 7 am to as late as 7 pm)
Duties: Responsible for the scheduling of family practice, specialty, diabetes care/nutrition and rehab patients in a clinic setting as well as completing the checkout process for all family practice patients. To ensure proper workflow of claims, patient access representative will provide exceptional customer service while collecting patient demographics, insurance and payment information. Must be able to demonstrate understanding of insurance eligibility, scheduling guidelines and medical terminology. Patient Access staff are required to follow HIPAA regulations and guidelines.
Requirements: High School diploma or equivalent required. One to three years of insurance experience required. Candidate must have a positive attitude, strong customer service skills, ability to multitask, and computer experience; EMR experience preferred. BLS required.

Pharmacy Clerk
Shift: Full time (.9, Monday – Friday 8:30 am – 5 pm, every other Wednesday off)
Duties: Clerk will work as the cashier to ring out customers that are picking up prescriptions. Will also help with facing shelves, putting the order away daily, answering phones and helping with pulling outdates and any other job that would help make the customer experience exceptional.
Requirements: High school diploma or equivalent required. Great customer service, math and computer skills required. Point of Sale and pharmacy software system will be trained on the job.

Phlebotomist
Multiple openings:
Shift: Part time (.5, Monday – Friday, 8.5 hour shifts, primary hours 10:30 am – 7 pm, no weekends or holidays)
Shift: Casual (Monday through Friday, hours vary between 6 am and 7 pm, no weekends or holidays)
Duties: Functioning as a liaison between laboratory and patients, the phlebotomist performs specimen collection, specimen processing, data entry and limited laboratory testing. Responsible for blood collections, by venipuncture and capillary technique, and non-blood collections from patients of all age groups. Verifies patient identification and properly labels specimens to ensure patient safety. Ability to work in a team environment and provide excellent customer service.
Requirements: High school diploma or equivalent required. Prior experience in phlebotomy, laboratory, or other healthcare related job preferred.

Radiologic Technologist
Shift: Casual (days, evenings and call)
Duties: Performs diagnostic imaging procedures relating to all aspects of the department including but not limited to: general x-rays, CT, Dexa and EKGs.
Requirements:Registered Technologist RT(R) or registry eligible, State of Wisconsin Radiographer License required.

Rehabilitation Coordinator
Shift: Casual (.4, 10 hours/week, can be one long day or shorter shifts)
Duties: The Rehabilitation Coordinator has duties and responsibilities related to patient care in the outpatient Rehabilitation environment. The Rehabilitation Coordinator under the direction of skilled Rehabilitation staff participates in and oversees the performance of a variety of non-clinical supportive activities. The Rehabilitation Coordinator uses various equipment and techniques to perform therapeutic methods, practice and procedures under the direction of skilled therapy staff. The Rehab Coordinator maintains an inventory or departmental supplies, assists in the organization of efficient patient flow and organizes the environment to ensure patient safety.
Requirements:High school diploma or equivalent required. Minimum of one year of direct patient care experience preferred. Working knowledge of basic principles and terminology of Rehabilitation services. CPR certification required.

Supply Chain Specialist
Shift: Full Time (1.0, Days)
Duties: This position has broad ranging responsibilities in all aspects of Supply Chain operations and is responsible for ensuring that the day-to-day supply chain business results are achieved. This role combines analysis and reporting along with hands-on application within each of the departments to ensure excellence in the overall performance. Provides backup and support to key positions within Supply Chain team and will provide support across all supply chain functions when needed. Duties include but not limited to: purchasing, receiving, distribution, inventory management and reporting. Manage analytics and reporting of supply chain data, will optimize software utilization and work processes and provide primary support for surgical specialty purchasing and inventory management.
Requirements:College degree required, Bachelor’s Degree in Supply Chain, Logistics, Business or related field preferred. Two to four years’ experience in Materials Management, purchasing and/or Cost-Accounting. Knowledge of medical terminology as related to health care products specifically relating to the OR required. License/Certification/Registration in American Production and Inventory Control Society, Certified Maintenance and Reliability Professional, Lean or Value Analysis preferred.

Systems Administrator
Shift: Full time (1.0, exempt, Monday – Friday, call rotation)
Duties: The Systems Administrator works with the IT manager to develop goals and strategies for the advancement of technology at Osceola Medical Center. This position allows the systems administrator to work with organization’s stakeholders to find technology solutions that provide the best possible staff/patient experience. The Systems Administrator leads the IT staff in implementing and maintaining the technological infrastructure in the organization. This position is responsible for day-to-day IT operations and IT project management. They must be detail-oriented and have the ability to manage many tasks at once. Problem solving, time management, effective communication and trustworthiness are essential characteristics required to be successful in this role.
Requirements:Associate degree in Computer Science is required. Five years of experience as an administrator on a medium sized or later network of servers, desktop systems and communications devices using current technologies. Healthcare and leadership experience preferred. Working experience in Windows Domain and VMWare environments as well as experience in networking switches and firewalls. Strong technical aptitude and troubleshooting skills including: Microsoft Windows, Microsoft Office, active directory, PC hardware, printers, virtual desktops, exchange, TCP/IP and DNS.


Hospital

Certified Surgical Scrub Technician **$1,500 Sign-On Bonus**
Shift: Full time (1.0, primarily daytime hours with rotating weekday, weekend and holiday call)
Duties: Responsible for the cleaning and disinfecting surgical instrumentation and equipment from the Clinic, Hospital (OB & ER) and surgical services. Responsible for arranging the surgical equipment in the operating room. Assists the Perioperative Team in providing direct patient care to the surgical patient under the supervision of the perioperative nurse. Help maintain a clean, safe environment for surgical patients.
Requirements: Current Sterile Reprocessing certification and BLS certification required. Knowledgeable about various CSR equipment, CSR processes, AAMI guidelines.

Hospital Tech
Shift: Part time (.7, 8 hour shifts from 2 pm – 10 pm, every other weekend/holiday rotation. Hours are subject to change to meet patient demands.)
Duties: This position is responsible for assisting the RN in the delivery of the highest quality nursing care in the Emergency, Med Surg and OB departments. As a patient advocate, he/she will assist in the coordination of patient care through collaboration with the nursing team. The Hospital Tech provides daily patient cares, activities, and other tasks as delegated by the nursing staff. He/she will monitor and interact frequently with all patient service departments, utilizes interdisciplinary input to plan, implement and evaluate care. All other duties as assigned within the scope of the Hospital Tech practice.
Requirements: Successful completion of Certified Nursing Assistant program or EMT basic program. Six months experience in hospital setting preferred. Basic keyboard and computer knowledge required. Ability to learn OMC computer applications.

Med/Surg CNA **$1,500 Sign-On Bonus**
Shift: Part time (.6, 12 hour shifts 6 am – 6:30 pm, every 3rd weekend and holiday)
Duties: Assists the nurse to carry out the nursing process to deliver the highest quality nursing care. As a patient advocate, he/she coordinates the care of the patient through collaboration with the nursing team. The CNA provides daily patient cares, activities, and other tasks as delegated by the nursing staff. He/she monitors and interacts frequently with all patient service departments; utilizes interdisciplinary input to plan, implement and evaluate care. All other duties as assigned within the scope of CNA practice. Will care for patients primarily in Med/Surg, will float to the Emergency Department and assist in OB as needed.
Requirements:Current Wisconsin CNA or the ability to obtain and BLS certification required. One year of Med/Surg or hospital experience preferred.

Med/Surg Registered Nurse
Shift: Full time (.9, 12 hour night shifts (6 pm – 6:30 am), every 3rd weekend and holiday, also one scheduled night call shift every three weeks)
Duties: Works directly with patients in the Med/Surg unit to assess, plan and implement the highest quality nursing care. Provides age-specific care and teaching to patient population(s). Monitors and recognizes changes in physiologic status, takes appropriate action based on assessment, utilizes critical thinking skills and evaluates and documents findings and patient response. As a patient advocate, coordinates the care of the patient through collaboration and appropriate delegation. Interacts frequently with all patient service departments. All other duties as assigned within the scope of nursing practice.
Requirements: Current Wisconsin RN license or the ability to obtain. Certification in BLS and ACLS or ability to obtain. One year of Med/Surg experience preferred.


Clinic

Clinic Assistant (CMA or LPN) – Specialty Clinic **$1,000 Sign-on Bonus**
Shift: Full time (1.0, shifts start as early as 7 am)
Duties: Works directly with Specialty providers including but not limited to: Dermatology, Ophthalmology, Orthopedics, Interventional Pain, Allergy, and ENT in a fast paced clinic setting. Duties include, but are not limited to: rooming patients, administering injections, assisting with minor office procedures, phone messages, facilitating test results, EMR inbox management, and all other duties as assigned within the scope of practice.
Requirements:CMA certification or WI LPN licensure, BLS certification required. Specialty clinic experience preferred.

Clinic Assistant (CMA or LPN) – Care Coordinator **$1,000 Sign-on Bonus**
Shift:Full time (.9, Tuesday 10 – 7, Wednesday 8 – 5, Thursday 8 - 5, Friday 8 – 5)
Duties: Provides support to three family practice provider teams. Duties include but are not limited to: chart prep and pre-visit planning for upcoming scheduled patients, EMR inbox management, phone message facilitating test results, registry work, rooming patients, obtaining vital signs, administering injections, assisting with minor office procedures, and all other duties as assigned within the scope of practice.
Requirements:CMA certification or registration, or LPN licensure (in WI) required. Strong knowledge of family practice preferred with at least one year of full-time employment preferred. Current CPR certification required upon hire. Ability to demonstrate strong verbal and written communication skills, including appropriate use of English grammar and spelling.

Clinic RN
Shift: Full time (0.9, Monday & Wednesday 8:30 am – 5 pm, Tuesday 9:30 am – 7 pm, Friday 7:30 am – 5 pm)
Duties: Works in the healthline phone center triaging care of clinic patients and facilitating phone messages to clinicians and other clinic staff. Will also be providing wound care, ostomy cares, patient education and other duties as assigned within the scope of your practice. Must be able to communicate clearly and effectively with internal and external customers. Treat internal and external customers with courtesy and respect. Assist and provide support to clinic provider and staff as needed.
Requirements:Current Wisconsin RN license required and BLS certified. Minimum of 3-5 years clinical experience. Triage experience preferred.


Wild River Fitness

Group Exercise Instructor
Shift:Casual (Hours will vary. Classes are offered Monday – Friday from 5:30 am – 7:00 pm and Saturday mornings) Currently not offering classes on Sundays, but open for consideration.
Duties: Provide members and guests with instruction that creates a safe, fun atmosphere for group exercise classes for a variety of fitness levels. Examples of classes we’re looking for include but are not limited to: Bootcamp, Pilates, Pound, Kettle Bells, Substitute Silver Sneakers, Les Mills Tone, CrossFit, Spin, Dance Instructors (Zumba) and Group Cycle.
Requirements:Group Exercise Certificate and/or Fitness Specialty Certificate & CPR/AED Certified.


Providers

Be a part of a team dedicated to inspiring and improving the health and well-being of our community. If you’re interested, This email address is being protected from spambots. You need JavaScript enabled to view it. to contact our CMO today.

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Testimonial

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Dr. Nguyen was amazing. He is so friendly. He answered all your questions. He is very professional. I ... first time we've ever seen him, so I would definitely recommend him as a provider. Our experience was nothing but great, the whole time.
Survey Feedback for
Osceola Clinic - Tony Nguyen, MD
Nicole did a great job on the well child visits. She really encouraged healthy lifestyle, and took time to talk to my daughter and get her feedback, and include her in care.
Survey Feedback for
Osceola Clinic - Nicole Svihel, PA-C
I was so pleased with how much time the Dr spent going over my medical history. So happy to have found this great Dr.!
Survey Feedback for
Osceola Clinic - Amanda Tembreull, MD
An excellent facility, a wonderful Clinic, incredible staff and somewhere I will always go back to.
Survey Feedback for
Walk-In Clinic - Coby Somsen, FNP
Just a very friendly place with a great staff of people from the receptionist to the nurses and the doctor all very professional and very friendly great place!
Survey Feedback for
Walk-In Clinic - Natalia Cropper, FNP
Both the nurse and doctor were caring and effective in their care of me. They kept the mood light, but confident in dealing with medical condition. Excellent care.
Survey Feedback for
Erik Severson - Emergency Department

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