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Careers

Osceola Medical Center, and its affiliates, provide health and wellness to the community with a caring and friendly staff. If you want to help make a difference in the community and join our team, we’d love to hear more about you.

Osceola Medical Center is an equal opportunity employer-M/F/D/V. See policy statement for more information.


Facility Wide

Administrative Assistant
Shift: Full time (1.0, Monday – Friday, hours typically 8 am – 4:30 pm but will vary to accommodate early or late meetings)
Duties: Provides clerical support to Chief Nursing Officer, Chief Administrative Officer and Medical Support staff. Develop and maintain nursing department schedules, support education goals for the nursing department and process bi-weekly payroll. Will coordinate physician schedules, take meeting minutes and maintain and manage the hospital nurse schedule.
Requirements: High school graduate or GED required. Administrative/Clerical Assistant degree preferred. Experience in healthcare administrative work is a plus. Excellent time management skills and ability to prioritize work, as well as excellent written and verbal communication skills required. Excellent customer service skills is a must. Position requires strong organizational skills and the ability to multitask with minimal supervision.

Advanced Practice Clinician (PA-C/NP) Walk in clinic
Shift:Casual (varying shifts Monday – Sat based on needs of facility)
Duties: As a clinician in the walk in setting this individual provides a source of entry for the patient into the healthcare system. Clinician will provide comprehensive medical care encompassing everything from acute illnesses to complex health issues. This PA/FNP will be seeing all ages with a focus on the quality of patient care in rural community, often serving a more complex medical patient. The PA/NP will join a team of two NPs and work autonomously as well as collaborate with a Physician mentor in the busy and growing walk-in clinic. Ideal candidates will possess strong clinical knowledge, excellent patient communication skills, and high levels of commitment to efficiency, service, and maintaining and increasing patient volumes. Will work autonomously as well as in collaboration with his/her physician mentor, according to Osceola Medical Center and ICSI Guidelines.
Requirements: Graduate of an accredited Physician Assistant or Nurse Practitioner program. Current Wisconsin license required. Current DEA license and approved or eligible for approval by the Wisconsin Board of Nursing or Medical practice for prescription writing privileges required. Two years of experience in walk-in/urgent care or primary care required. FMCSA certification preferred.

Certified Athletic Trainer – Occupational Health Department **$1,000 Sign-On Bonus**
Shift: Full time (1.0, Monday – Friday, typically 8 am – 4:30 pm but need to be flexible)
Duties: Certified Athletic Trainer working out of the Occupational Health department. This position services as a multifaceted role which includes: development for work comp injuries, educational sessions, drug and alcohol testing, develop physical ability testing for post job-offer applicants and perform the screenings, one-on-one health coaching and CPR training. Will specialize in partnering with employers who wish to take a proactive, preventative approach to addressing their employee’s health. The trainer will seamlessly integrate into an existing team and assist in daily tasks and responsibilities.
Requirements: Must be a graduate of an accredited Athletic Training program. NATA BOC Athletic Training certification and appropriate licensure to practice in the state of WI are required. Current CPR/First Aid/AED Certification also required. Previous experience with industrial health, education and medical care preferred but not required. Proficient with Windows applications (Word, PowerPoint, Excel and Outlook). Effective verbal and written communication skills and ability to present information clearly and professional to varying levels of individuals. Must be self-motivated to work independently, organize and able to multi-task.

Certified Athletic Trainer or Physical Therapy Assistant – School Based Sports Coverage **$1,000 Sign-On Bonus**
Shift: Part time (.5, Monday – Fridays with occasional Saturday coverage. Evening hours to cover practice and events)
Duties: Certified Athletic Trainer or Physical Therapy Assistant to be responsible for the management and provision of care of injuries to athletes participating in organized sports. Will work under the supervision of a Physical Therapist and Physician. Coverage of home sporting events to provide care and respond to sporting injuries. Maintain injury records for all students involved in the athletic program. Develop and review emergency medical plans, participate in the development and review of school policies on return to play criteria, and provide prevention techniques as needed such as taping, bracing, etc.
Requirements: Must be a graduate of an accredited program. Certification and appropriate licensure to practice in the state of WI are required. Must have a professional attitude and ability to be a team player.

Clinic Assistant (CMA or LPN) – Occupational Health Department **$1,000 Sign-On Bonus**
Shift: Full time (1.0, Monday – Friday, typically 8 am – 4:30 pm but need to be flexible)
Duties: The CMA/Department Assistant is responsible to deliver prompt, efficient, high quality customer service to Occupational Health external/internal customers. The CMA/Department Assistant will perform patient care including rooming of patients, performing observations, and gathering data for the providers. Patient information will be entered into the proper Electronic Medical Record (EMR) systems. Direct patient care will include, but is not limited to, taking of vital signs, administration of vaccinations/immunizations, audiology, scheduling and coordination of care for patients referred for care and general assistance to the provider as needed. Supports infection prevention and OSHA standards. Other responsibilities may include phlebotomy, performing lab tests, spirometry, audiology exams, and drug & alcohol collections/testing services.
Requirements: High School diploma or GED required. CMA certification or registration, or LPN licensure (in WI) required. Strong knowledge of and prior experience with Occupational Health preferred. Current or previous health care and customer service experience required. Current certifications or ability to obtain upon hire: DOT Certified Drug Screen Collector (including eScreen Drug Testing), DOT Certified Breath & Saliva Alcohol Collector and AHA HeartSaver & BLS – CPR/First Aid/AED Certified Instructor.

Custodian/Housekeeping Aide **$1,000 Sign-On Bonus**
Shift: Full time (1.0, Sunday through Wednesday, 4 pm – 2:30 am)
Duties: Will clean carpet, strip and wax tile floors and perform a variety of housekeeping activities to make and keep the facility clean and sanitary. Responsible for proper use, care and maintenance of all supplies and equipment used. Will also help in small building and mechanical fixes and part of paid on-call schedule.
Requirements: Must have a quality, professional and positive attitude, customer service skills and the ability to work in a team-oriented environment. Three years of performing floor care duties in a commercial setting preferred, but not required.

Housekeeping Aide
Multiple Openings:
Shift: Full time (1.0, 4:30 am – 1 pm, Monday through Friday)
Shift: Part time (.5, 7 pm – 11 pm, Monday through Friday)
Duties: The Housekeeping Aide works in different areas of the hospital performing cleaning duties to keep the facility orderly, attractive, clean and sanitary. Areas can include: patient rooms, restrooms, kitchen, carpets, floors, exam rooms and surgical areas. Responsible for executing daily, weekly and monthly duties.
Requirements: Must have a quality, professional and positive attitude, customer service skills and the ability to work in a team-oriented environment. Previous housekeeping experience preferred, but not required.

Information Technology Manager
Shift: Full Time (1.0, days)
Duties: This position is responsible for developing and implementing plans and programs to meet the information needs of Osceola Medical Center and its affiliates. This position will be responsible for establishing priorities for implementation of computer and telecommunication systems and applications and will oversee their development, implementation and operation. The position will include oversight of the IS Security program, including HIPAA and PCI compliance within the information system platform.
Requirements:Bachelor’s degree in Computer Science is preferred. Must possess a minimum of 5 years of experience with project management, budget management, and strategic planning. Must also have a minimum of 5 years of experience as an Administrator on a medium-sized network of servers, desktop systems and communications devices using current technologies. Healthcare experience preferred.

Phlebotomist
Multiple Openings:
Shift: Full time (Monday through Friday, primary hours 10:30 am – 7 pm, no weekends or holidays)
Shift: Casual (Monday through Friday, hours vary between 6 am and 7 pm, no weekends or holidays)
Duties: Functioning as a liaison between laboratory and patients, the phlebotomist performs specimen collection, specimen processing, data entry and limited laboratory testing. Responsible for blood collections, by venipuncture and capillary technique, and non-blood collections from patients of all age groups. Verifies patient identification and properly labels specimens to ensure patient safety. Ability to work in a team environment and provide excellent customer service.
Requirements: High school diploma or equivalent required. Prior experience in phlebotomy, laboratory, or other healthcare related job preferred.

Prior Authorization Coordinator
Shift: Full time (1.0, Monday – Friday, 8:00 am – 4:30 pm)
Duties: Responsible for performing prior authorization and pre-certifications for various hospital departments. Incorporates the use of technology into day-to-day tasks by using Outlook, Microsoft Office and Athena effectively and accurately. Responsible for efficient and accurate prior authorization and pre-certifications of patients.
Requirements:High school diploma or equivalent required. Maintains confidentiality and up-to-date on all insurance and coding knowledge. Ability to communicate effectively and compassionately with patients, staff, management and payers. Possess knowledge of: hospital prior authorization/pre-certification processes and procedures a plus, healthcare insurance, verification and billing practices, medical terminology, CPT and ICD-10 coding preferred.

Radiologic Technologist
Shift: Casual (days, evenings and call)
Duties: Performs diagnostic imaging procedures relating to all aspects of the department including but not limited to: general x-rays, CT, Dexa and EKGs.
Requirements:Registered Technologist RT(R) or registry eligible, State of Wisconsin Radiographer License required.

Rehabilitation Coordinator
Shift: Casual (.4, 10 hours/week, can be one long day or shorter shifts)
Duties: The Rehabilitation Coordinator has duties and responsibilities related to patient care in the outpatient Rehabilitation environment. The Rehabilitation Coordinator under the direction of skilled Rehabilitation staff participates in and oversees the performance of a variety of non-clinical supportive activities. The Rehabilitation Coordinator uses various equipment and techniques to perform therapeutic methods, practice and procedures under the direction of skilled therapy staff. The Rehab Coordinator maintains an inventory or departmental supplies, assists in the organization of efficient patient flow and organizes the environment to ensure patient safety.
Requirements:High school diploma or equivalent required. Minimum of one year of direct patient care experience preferred. Working knowledge of basic principles and terminology of Rehabilitation services. CPR certification required.

Systems Administrator
Shift: Full time (1.0, exempt, Monday – Friday, call rotation)
Duties: The Systems Administrator works with the IT manager to develop goals and strategies for the advancement of technology at Osceola Medical Center. This position allows the systems administrator to work with organization’s stakeholders to find technology solutions that provide the best possible staff/patient experience. The Systems Administrator leads the IT staff in implementing and maintaining the technological infrastructure in the organization. This position is responsible for day-to-day IT operations and IT project management. They must be detail-oriented and have the ability to manage many tasks at once. Problem solving, time management, effective communication and trustworthiness are essential characteristics required to be successful in this role.
Requirements:Associate degree in Computer Science is required. Five years of experience as an administrator on a medium sized or later network of servers, desktop systems and communications devices using current technologies. Healthcare and leadership experience preferred. Working experience in Windows Domain and VMWare environments as well as experience in networking switches and firewalls. Strong technical aptitude and troubleshooting skills including: Microsoft Windows, Microsoft Office, active directory, PC hardware, printers, virtual desktops, exchange, TCP/IP and DNS.

Technology Informatics Specialist
Shift: Full time (1.0, days, Monday – Friday)
Duties: Subject matter expert across all areas of EHR to provide support and training. Helps maintain working relationships between EHR and 3rd party vendors and OMC. Actively works with departments and vendors to streamline processes and workflows. Will assist in the overall maintenance, support and training for all modules and 3rd party vendors in relations to the Electronic Health Record. This includes clinic, hospital, radiology, pharmacy, lab, therapies and HIM. Will serve as a liaison between vendors and in-house staff to provide front line support. Opportunity to work from home after completing training onsite with occasional attendance required for onsite meetings and trainings.
Requirements:Must have associate degree in Information Technology. Prior Athena experience is preferred. Proficient with technology and advanced skills in Microsoft applications (Word, Excel, Visio). Must have the ability to communicate effectively and set clear expectations, as well as be able to teach and develop others. Need to be a self-starter and have the ability to work independently. Must demonstrate effective troubleshooting skills and attention to detail. Understanding for Hospital and Clinic workflows and processes preferred.


Hospital

Certified Surgical Scrub Technician **$1,500 Sign-On Bonus**
Shift: Full time (1.0, primarily daytime hours with rotating weekday, weekend and holiday call)
Duties: Responsible for the cleaning and disinfecting surgical instrumentation and equipment from the Clinic, Hospital (OB & ER) and surgical services. Responsible for arranging the surgical equipment in the operating room. Assists the Perioperative Team in providing direct patient care to the surgical patient under the supervision of the perioperative nurse. Help maintain a clean, safe environment for surgical patients.
Requirements: Current Sterile Reprocessing certification and BLS certification required. Knowledgeable about various CSR equipment, CSR processes, AAMI guidelines.

Med/Surg HUC/CNA **$1,000 Sign-On Bonus**
Shift: Part time (.6, 6 pm-6:30am, every third weekend and holiday)
Duties: Acts as the central contact person for the nursing units (Med Surg, ED and OB), performs transcription, clerical, and reception duties. Will assist the nurse to carry out the nursing process to deliver the highest quality nursing care. As a patient advocate, he/she coordinates the care of the patient through collaboration with the nursing team. The CNA provides daily patient cares, activities, and other tasks as delegated by the nursing staff. He/she monitors and Interacts frequently with all patient service departments; utilizes interdisciplinary input to plan, implement and evaluate care. All other duties as assigned within the scope of HUC and CNA practice.
Requirements: Current Wisconsin CNA or the ability to obtain. BLS certification required. Successful completion of a health unit clerk education program and/or previous health unit coordinator experience preferred. One year of Med/Surg or hospital experience preferred. Exemplary telephone etiquette, good interpersonal skills and the ability to adapt to interruptions and changing priorities. High level of attention to detail, medical terminology and keyboarding/word processing skills required.

Operating Room Registered Nurse
Shift: Full time (.8 or .9, Monday through Friday with flexed morning start times, rotating weekday call, call every 6th weekend and a rotating holiday call shift)
Duties: Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans. Serves as the communication liaison to family and members of the operating team. Will take and monitor patients’ vital signs, prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications. Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed RN. Preps operating room for patient/procedure and initiates patient education plan, as prescribed by physician. Teaches patients and family how to manage their pre and post-treatment home care needs, self-administration of medication and rehabilitation. Serves as a resource to inform, clarify and educate patient/family. Promotes an environment of teamwork, customer service and positive communications. Performs other position-related duties as assigned.
Requirements: Current Wisconsin RN license and BLS required. Peri-Op 101 or operating room nursing experience. Excellent interpersonal skills, computer knowledge and experience utilizing EMR required. Team player with positive attitude and willingness to learn.


Clinic

Clinic Assistant (CMA or LPN) – Specialty Clinic **$1,000 Sign-on Bonus**
Shift:Full time (.8, shifts start as early as 7 am)
Duties: Works directly with Specialty providers including but not limited to: Dermatology, Ophthalmology, Orthopedics, Interventional Pain, Allergy, and ENT in a fast paced clinic setting. Duties include, but are not limited to: rooming patients, administering injections, assisting with minor office procedures, phone messages, facilitating test results, EMR inbox management, and all other duties as assigned within the scope of practice.
Requirements:CMA certification or WI LPN licensure, BLS certification required. Specialty clinic experience preferred.

Clinic Assistant (CMA or LPN) – Care Coordinator **$1,000 Sign-on Bonus**
Shift:Full time (.9, Tuesday 10 – 7, Wednesday 8 – 5, Thursday 8 - 5, Friday 8 – 5)
Duties: Provides support to three family practice provider teams. Duties include but are not limited to: chart prep and pre-visit planning for upcoming scheduled patients, EMR inbox management, phone message facilitating test results, registry work, rooming patients, obtaining vital signs, administering injections, assisting with minor office procedures, and all other duties as assigned within the scope of practice.
Requirements:CMA certification or registration, or LPN licensure (in WI) required. Strong knowledge of family practice preferred with at least one year of full-time employment preferred. Current CPR certification required upon hire. Ability to demonstrate strong verbal and written communication skills, including appropriate use of English grammar and spelling.

Clinic Assistant – Walk in and Respiratory Care
Shift:Full time (.9, varying shifts, starting as early as 7 am and staying as late as 7 pm, working every third Saturday)
Duties: Works directly with Walk in clinicians in a fast paced clinic setting. Duties include but are not limited to rooming patients, obtaining vital signs, entering patient history into EMR, administering injections, assisting with minor office procedures, phone message facilitating test results, and all other duties as assigned within the scope of practice.
Requirements:CMA certification or registration, or LPN licensure (in WI) required. One year of full-time employment preferred. Current CPR certification required upon hire. Demonstrate exceptional customer service and strong verbal and written communication skills, including appropriate use of English grammar and spelling.

Clinic Supervisor
Shift:Full time (1.0, Monday – Friday, typically 8 – 5 but could vary to meet needs of staff and clinic)
Duties: Clinic Supervisor will coordinate and supervise the activities of clinical team members engaged in clinical care for patients under the supervision of a Physician or provider for the diagnosis, treatment and prevention of disease. Will organize and assign duties and tasks to clinical team members, establish clinical team member work schedules monthly and request floater(s) from manager as needed. Ensure Rural Health Clinic regulatory readiness at all times. Will monitor and audit daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. Monitor and control overtime. Assist with interviews, conduct orientation and training on standard work, clinical policies and procedures. Ensure high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
Requirements:High school diploma or equivalent required. Associate’s degree or higher preferred. Medical office experience and two years supervisory or management experience preferred. CMA certification or LPN/RN license required.


Wild River Fitness

Group Exercise Instructor
Shift:Casual (Hours will vary. Classes are offered Monday – Friday from 5:30 am – 7:00 pm and Saturday mornings) Currently not offering classes on Sundays, but open for consideration.
Duties: Provide members and guests with instruction that creates a safe, fun atmosphere for group exercise classes for a variety of fitness levels. Examples of classes we’re looking for include but are not limited to: Bootcamp, Pilates, Pound, Kettle Bells, Substitute Silver Sneakers, Les Mills Tone, CrossFit, Spin, Dance Instructors (Zumba) and Group Cycle.
Requirements:Group Exercise Certificate and/or Fitness Specialty Certificate & CPR/AED Certified.


Providers

Be a part of a team dedicated to inspiring and improving the health and well-being of our community. If you’re interested, This email address is being protected from spambots. You need JavaScript enabled to view it. to contact our CMO today.

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Testimonial

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Dr. Nguyen was amazing. He is so friendly. He answered all your questions. He is very professional. I ... first time we've ever seen him, so I would definitely recommend him as a provider. Our experience was nothing but great, the whole time.
Survey Feedback for
Osceola Clinic - Tony Nguyen, MD
Nicole did a great job on the well child visits. She really encouraged healthy lifestyle, and took time to talk to my daughter and get her feedback, and include her in care.
Survey Feedback for
Osceola Clinic - Nicole Svihel, PA-C
I was so pleased with how much time the Dr spent going over my medical history. So happy to have found this great Dr.!
Survey Feedback for
Osceola Clinic - Amanda Tembreull, MD
An excellent facility, a wonderful Clinic, incredible staff and somewhere I will always go back to.
Survey Feedback for
Walk-In Clinic - Coby Somsen, FNP
Just a very friendly place with a great staff of people from the receptionist to the nurses and the doctor all very professional and very friendly great place!
Survey Feedback for
Walk-In Clinic - Natalia Cropper, FNP
Both the nurse and doctor were caring and effective in their care of me. They kept the mood light, but confident in dealing with medical condition. Excellent care.
Survey Feedback for
Erik Severson - Emergency Department

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