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Pay My Bill

Make an online payment  |  Payment options  |  Refund policy  |  FAQs

This is a convenient way to pay your bills quickly and securely. Please note that this payment method is for your Osceola Medical Center bill, only. Charges incurred through other services, such as specialty care and the Clinic Pharmacy, will be billed separately.

We take pride in the care we provide at Osceola Medical Center. We feel this care also extends to the billing process after you leave. To help you, we have dedicated Patient Account Representatives available to answer your insurance questions and Financial Counselors to help you with your self pay balances. We also have several support staff members and a Patient Advocate to provide you with additional help. You can reach any of these staff members at 715-294-2111 or 888-565-4662. For questions about insurance, ask for a Patient Account Representative. For questions about your self pay balance or financial assistance, ask for our Patient Advocate or a Financial Counselor. We are available Monday through Friday, 7 a.m. to 5 p.m.

Payment Options

As a courtesy to you, we will submit bills to your insurance company and follow the processing of your claim. After that, we have many options for you to pay your balance. To help you, we accept Master Card, Visa, Discover and American Express. We also accept payments online (click here to pay online). OMC also accepts cash, personal checks, money orders and healthcare savings account reimbursements. Payment plans can also be arranged.

We are happy to help you with your bill. Although we will make every effort to resolve the account balance with your insurance carrier, remember that your policy is between you and your insurance carrier. On occasion it may be necessary for you to contact your insurance carrier to expedite payment.

Even with our help, ultimately, you have the responsibility and obligation to pay your bill promptly. Please contact us at 715-294-2111 if you need assistance with your bill.

Refund Policy

In the event a refund is necessary, please contact the business office at 715-294-2111.

FAQs

What payment types do you accept?
We accept MasterCard, Visa, Discover and American Express.

Are my payments secure?
Yes, your transactions are processed using secured servers. Your payments are made through authorize.net.

Can I view my balance online?
Currently you can only make payments online. Access to real-time account balances is not available at this time. If you have questions about your bill, please call 715-294-2111 and ask for your account representative.

Is there a fee for paying my bill online?
There are no fees for making your payment online.

I made an online payment. When does it get applied to my account?
Please allow two business days for your payment to be applied to your account.

How can I confirm that my payment has been made?
You will receive a confirmation email to the address that you specifiy.

Contacting Osceola Medical Center
If you have a question about your bill, please contact us by telephone at 715-294-2111, or by mail at:

Osceola Medical Center
2600 65th Ave
PO Box 218
Osceola WI 54020

Your Osceola Medical Center Bill
This service is only available for bills from Osceola Medical Center.

Directions
Once you accept the terms of your payment, you will be directed to our payment page to get the process started. You will be asked for the patient name, account number and amount of payment. What you need to make a payment online. To complete your transaction, you will need your statement and the credit card you wish to use. The information from your statement is highlighted below. This information is located on the payment coupon at the bottom of the statement. See example: